Sr. Manager, Global Technical Support (Call Recording & Analytics)
geographies. Industry experience with Voice Recording &/or Telephony Systems (Microsoft, Cisco, Avaya, RingCentral...
geographies. Industry experience with Voice Recording &/or Telephony Systems (Microsoft, Cisco, Avaya, RingCentral...
and Avaya platform preferred. Strong analytical and organizational skills with excellent attention to detail. Excellent... center is preferred. SPOK and Avaya platform experience is preferred. Candidate will work on-site. Education High...
(Sales, Service). Experience implementing telephony integration in integrating Salesforce Service Cloud Voice with Avaya...
and Avaya platform preferred. Strong analytical and organizational skills with excellent attention to detail. Excellent... in a 24x7 call center is preferred. SPOK and Avaya platform experience is preferred. Candidate will work on-site. Education...
/Preferred Qualifications Avaya or Cisco phone system experience Cisco ACS/ISE F5 Load-Balancers Juniper routers/firewalls...
(Mainframe/COR) EDGE Excel Google ZAP Avaya Innovis Web Browsers WebView Verint Attributes: Curious Analyze...
such as Microsoft, Avaya, and Right Click Tools to log and track incidents and service requests. Create and maintain accurate...
Previous Avaya experience Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10...
and Avaya platform preferred. Strong analytical and organizational skills with excellent attention to detail. Excellent... and Avaya platform experience is preferred. Candidate will work on-site. Education Bachelor's degree preferred but High...
(Sales, Service). Experience implementing telephony integration in integrating Salesforce Service Cloud Voice with Avaya...