architectures Network management tools (i.e SNMPv3, RESTCONF) Configuring and troubleshooting of call managers (e.g. Cisco, Avaya...
chat support or written communication. - Experience with CRM or CS software (Salesforce, Zendesk, Avaya, Intercom...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
IEX Total View) and Call Management software (preferably Avaya/CMS). Experience with Microsoft Office (Word, Excel...
+ Certification within 6 months of employment along with obtaining proper government clearance. Knowledge of Avaya and Cisco platforms...
Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). âÃÂâ Configure...
, Collaboration, Video) to Service Offerings (UC Collaboration Platforms Cisco, Avaya, Microsoft and Public Safety E911 Responsible...
effectiveness and success of the department’s training program to ensure a focus on white glove service. Utilizes Avaya...
refreshes. Familiar with Avaya Communications manager v16.3, System & Session Mgr, Aura Messaging & Conferencing, CMS... Certification Networking Associate (CCNA) and/or Cisco Certification Voice Professional (CCVP). Avaya Certified Support...