Scrum Master
. Understanding of contact center platforms such as: Amazon Connect Genesys Cloud CX Cisco Avaya NICE CXone Familiarity...
. Understanding of contact center platforms such as: Amazon Connect Genesys Cloud CX Cisco Avaya NICE CXone Familiarity...
Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator...
, mPulse/H3O, Excel, Word, SharePoint, Avaya or a system that logs productivity. IBX is an Equal Opportunity Employer...
center platforms (NICE, Genesys, Cisco, Avaya, etc.) Experience configuring call routing, skill-based routing, and contact...
from vendors such as Extreme, Avaya, Cisco, Juniper, Arista, and Palo Alto. Prior experience with programming skills in C, C...
-19 safety guidelines. This includes all client interaction via phone. Utilizing Cisco Jabber and Avaya for internal...
, Avaya, and BillTrust preferred Additional Information: This job description is intended to be an accurate representation...
, Avaya One-X) efficiently. Learn and adapt to new systems, policies, and technologies relevant to office operations...
initiatives. Requirements Required Skills: Strong expertise in UC infrastructure technologies, including Avaya Government...
initiatives. Requirements Required Skills: Strong expertise in UC infrastructure technologies, including Avaya Government...