networks, IP security, routing, and network equipment (e.g., Avaya switches, Cisco routers, SIP Call Managers). Expertise...
management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
platforms including CUCM, Contact Center, Genesys, Avaya OneCloud, and Twilio (optional) Voice networking experience including...
of experience with Cisco and Avaya VoIP and PBX systems or an Associates Degree in Information Systems, Computer Science, Computer... Engineering or related field and four (4) years of experience with Cisco and Avaya VoIP and PBX systems. Licenses...
collection during the interview for quality assurance purposes. Use the C4 call management system, Dialer, and Avaya Phone...
technical domain. Seasoned knowledge of vendor technologies, such as Cisco, EMC, Dell Avaya etc. Seasoned customer service...
, Security+ CE or equivalent to meet requirement. In-depth experience with one or multiple Cisco, Avaya or Oracle voice... Session Border Controller (SBC) and Avaya Aura Application Server. In-depth expertise in SIP internetworking signaling...
Trunking, LAN/WAN, routing, firewalls, and quality of service (QoS) - Preferred experience with the Avaya platform...
and administration Experience with telephony/VoIP platforms such as Microsoft Teams Phone, Cisco, Avaya, or similar Working knowledge...