networks, IP security, routing, and network equipment (e.g., Avaya switches, Cisco routers, SIP Call Managers). Expertise...
technical domain. Seasoned knowledge of vendor technologies, such as Cisco, EMC, Dell Avaya etc. Seasoned customer service...
Software (Word, Excel, PowerPoint, Outlook Express, FileNet, IBM Content Navigator, Avaya,Centers for Medicare and Medicaid...
, Cisco Telepresence Management Suite, Cisco Unified Communications Manager, PEXIP, Avaya video phones, Avaya Communicator..., Cisco, and Avaya. 8+ years of experience operating, maintaining, optimizing, and troubleshooting the following UC solutions...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
of experience with Cisco and Avaya VoIP and PBX systems or an Associates Degree in Information Systems, Computer Science, Computer... Engineering or related field and four (4) years of experience with Cisco and Avaya VoIP and PBX systems. Licenses...
platforms including CUCM, Contact Center, Genesys, Avaya OneCloud, and Twilio (optional) Voice networking experience including...
, Security+ CE or equivalent to meet requirement. In-depth experience with one or multiple Cisco, Avaya or Oracle voice... Session Border Controller (SBC) and Avaya Aura Application Server. In-depth expertise in SIP internetworking signaling...
, and Clearances: Preferred Licensure: · ACSS - Avaya Cert Support Specialist · ACCE - Avaya Call Center Elite · CXTECH - AVST...
Trunking, LAN/WAN, routing, firewalls, and quality of service (QoS) - Preferred experience with the Avaya platform...