with Aruba Airwave and Calix Management System Knowledge of Avaya phone systems and VoIP technologies CompTIA A+ certification...
environments. Familiarity with legacy systems (e.g., Avaya, Nortel) and migration strategies. Knowledge of security, compliance...
integrations across: ○ Telephony/IVR platforms (e.g., Genesys, NICE, Verint, Cisco, SBC’s, Avaya) ○ Transmit Security platform...
: ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT Infrastructure Library Act 34 UPMC is an Equal Opportunity...
assignments. Utilize automated tools such as Avaya, Facets, Salesforce, Sales Cloud, Service Cloud & ePACES to perform daily...
, and call routing flows within the Avaya PBX platform. Cabling & Physical Layer: Manage structured cabling infrastructure..., or Avaya). Preferred Certifications (Not Required): CompTIA Network+ or Security+. Vendor-specific telecom certifications...
vMotion) Telephony systems exposure (Avaya / MS Teams) Server platform experience (Dell PowerEdge, Cisco UCS) Cisco CCIE...
Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN... with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous. Leadership & Communication Proven...
, and Clearances: Preferred Licensure: ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT Infrastructure Library Act 34 UPMC...
Storage, VMware vMotion) Telephony systems exposure (Avaya / MS Teams) Server platform experience (Dell PowerEdge, Cisco UCS...