or switchboard experience Experience in a medical or emergency call center environment Familiarity with Avaya or similar call...
of the following platforms/systems: Avaya, Juniper, IP Office, 911 systems, Voice Mail, Contact Center, and FAA specific KSN...
and communication skills. Experience taking user calls utilizing an IVR system, preferably Avaya. Must be able to cover one weekend..., and other common networking concepts. Required 5 Years Experience taking user calls utilizing an IVR system, preferably Avaya...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
solutions using Avaya, Cisco, or Juniper Products. Certification required include Cisco and or Juniper. Advanced knowledge... with VOIP components and converged networks. Experience with network security standards. Knowledge of Avaya, Cisco...
incude but are not limited to: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems... will be offered after 30 days of employment Preferred skills or certifications: Avaya Certified Support Specialist (ACSS...
incude but are not limited to: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems... will be offered after 30 days of employment Preferred skills or certifications: Avaya Certified Support Specialist (ACSS...
Preferred skills or certifications: Avaya Certified Support Specialist (ACSS) or equivalent Nortel Meridian System...
, Avaya or previous call center software is a plus Ability to access and retrieve information using a laptop and basic...