, including ConnectWise Automate and Kaseya VSA, along with extensive PSA, Backup, and NOC administration expertise. As a new team...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
platforms (e.g., ConnectWise SIEM), including log formats, collection methodologies, data normalization, and content creation...
workflows. The ideal candidate can handle escalations beyond basic helpdesk issues, works efficiently in ConnectWise... technical support for MSP clients across multiple environments Work daily in ConnectWise Manage for ticketing, time entry...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
to dive deeper. · Administrative Tasks: Enter time and expenses in ConnectWise PSA, attend scheduled meetings, and complete...
Support/use of ConnectWise Manage and ScreenConnect Experience in data and platform migrations;e.g., Email security...
(RMM, PSA platforms like ConnectWise or Autotask). Ability to interpret compliance frameworks (HIPAA, PCI, SOC...
Management are a plus. Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support...
Management are a plus. Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support...