Tier II IT Support Engineer (Microsoft 365, Networking, Virtualization)
with PSA/RMM tools (ConnectWise, HaloPSA, N-able, or similar) Strong customer-facing communication (phone/video...
with PSA/RMM tools (ConnectWise, HaloPSA, N-able, or similar) Strong customer-facing communication (phone/video...
with Cisco DUO Experience with ConnectWise Experience with SonicWall Firewalls What you'll do as the Junior Implementation...
certifications strongly preferred. Security+ certification preferred. Experience with Cisco DUO and ConnectWise. Familiarity...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
and scripting (PowerShell, Python) Experience with tools like ConnectWise, Visio, and network monitoring platforms EXPERIENCE...
(RMM, PSA platforms like ConnectWise or Autotask). Ability to interpret compliance frameworks (HIPAA, PCI, SOC...
documentation, managing the audit trail, and tracking SLAs (e.g., ConnectWise Manage, ServiceNow, Autotask). Operating, maintaining...
. Proficiency in Microsoft Office Suite;experience with PSA tools (ConnectWise, Autotask, HaloPSA) preferred. Salary & Benefits...
with ConnectWise or another PSA tool is required. Managed Services Providers (MSP) experience is highly preferred...
management platforms (e.g., ConnectWise)....