, DATTO, Active Directory, etc.... · Triage hardware and software issues, documenting tickets accordingly in ConnectWise..., and closure of incident tickets into ConnectWise. · Perform cross platform collaboration with voice and system teams to isolate...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
: Strong leadership presence with excellent interpersonal and team-building skills Experience supporting or managing ConnectWise tools...
in technical or managed services. Familiarity ConnectWise Experience with lead generation, appointment setting, or client...
and projects Enter all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Ability... years (Preferred) Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training...
processes, documentation, and workflows across ConnectWise Manage (or equivalent PSA). Refine ticketing best practices.... Expert-level knowledge of ConnectWise PSA and RMM tools Deep understanding of operational workflows in an MSP setting...
in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, Kaseya, ConnectWise, Sophos...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred... IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech...