L2 Technical Support Engineer – CMMC Service Delivery
, CompTIA, security, networking, or CMMC-related certifications. Experience with ConnectWise or similar PSA platforms...
, CompTIA, security, networking, or CMMC-related certifications. Experience with ConnectWise or similar PSA platforms...
Driver’s License and ability to meet insurance requirements is required Experience with ConnectWise software...
, CompTIA, security, networking, or CMMC-related certifications. Experience with ConnectWise or similar PSA platforms...
firewalls, Sophos Intercept X, Blackpoint Cyber MDR, ConnectWise and Autotask ticketing, and RingCentral phones.Skills...
ConnectWise or similar PSA/RMM experience preferred You lead by example — your team respects you because you’ve earned it...
Experience with ConnectWise family of products or similar service management system is preferred Familiarity with technology...
Preferred Skills, Competencies & Knowledge: Experience with PSA or RMM tools (e.g., Kaseya BMS, ConnectWise) Familiarity...
that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...
with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds, private equity firms...
+ or Security+ certification. Experience with remote desktop tools such as TeamViewer or ConnectWise. Exposure to ITSM platforms...