of service requests. Manage tickets in ConnectWise, ensuring detailed documentation of all customer interactions, technical...., ConnectWise, ScreenConnect, RMM platforms). Experience supporting and troubleshooting firewalls, switches, VPNs, and wireless...
, CRM, or ticketing systems (ConnectWise, Autotask, ServiceNow, etc.) Calm, professional demeanor when handling escalations...
invoices and payments between ConnectWise and QuickBooks Support customer agreement setup and maintenance in ConnectWise... Preparing invoices through ConnectWise based on billing cycle Monthly reconciliation of bank statements and credit card...
) tools such as ConnectWise, Autotask, Datto RMM, or NinjaRMM. Why Join FuntoNetwork? Technical Leadership: Be recognized...
tools is required. Proficiency with PSA tools like ConnectWise Manage is a plus. Financial Acumen: Proven ability to create...
experience in several RMM Platforms, including ConnectWise Automate and Kaseya VSA, along with extensive PSA, Backup, and NOC...
ConnectWise (PSA) Microsoft 365 Suite – Full Spectrum knowledge of platform and administrative tools SonicWall Management Tools...
and expenses in ConnectWise as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise... by completing assigned training materials on the ConnectWise University. Who You Are: You have 3-5 years of solid experience...
support tools and remote desktop protocols Tools & Systems (Preferred): PSA/Ticketing systems (Autotask, ConnectWise...
) such as Kaseya, ticketing system such as Autotask or Connectwise. provided exceptional customer service and technical expertise...