, ConnectWise, Kayako, Remedy, etc.). Excellent problem-solving skills, enabling efficient issue resolution through the application...
to necessary resources. Ticket Type and Skill-Based Scheduling Utilize ConnectWise Manage to assess the type and complexity... capabilities. Proficiency in utilizing ConnectWise Manage or similar service management or dispatch software. Ability to thrive...
the managed services team’s time and expenses sheets in ConnectWise Enter all work as activities, service tickets..., or project tickets into ConnectWise. Education/Experience/Certifications Bachelor’s Degree required 5+ years of hands...
Stack: - RMM: Datto, Direct Cloud, ConnectWise. - Cybersecurity: Sophos (antivirus, protection). - Networking: Ariba...
ConnectWise. Our ideal Senior Systems Engineer has the following qualifications: Five years' work experience in related IT...
and configurations. Participate in on-call rotation for off-hours support. Enter all work as service tickets in ConnectWise...
ConnectWise Automate and on premises. The System Engineer must provide consistent, outstanding customer service and follow-up... and resolve inbound customer support calls and/or e-mails. Accurately document time in the ConnectWise Manage and consistently...
experience ConnectWise Manage, Automate, and/or other professional service automation software Strong skills with MS Office...
experience. Experience with the following systems is a plus: ConnectWise Manage PSA ConnectWise Automate RMM Cisco Meraki...
To Have: Experience with Connectwise, ConnectBooster, Microsoft licensing Next Steps: Quick apply with your resume here Or * Get...