, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills...
in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, NinjaOne, ConnectWise, Sophos...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, NinjaOne, ConnectWise...
applications Experience with ITSM platforms (Halo PSA, ConnectWise, ServiceNow) Basic networking troubleshooting (DNS, DHCP...
., ConnectWise, ServiceNow, or similar), ensuring timely resolution of issues. Remote Monitoring & Management (RMM): Use RMM tools... tools (ConnectWise, Datto, etc.) is a plus. Strong understanding of security best practices, firewalls, antivirus...
alerts and notifications Experience with ConnectWise Manage for service tickets (Hudu experience a plus) CompTIA...
coordination, and maintain organized records in ConnectWise and Asset Panda. Project & Documentation Support: Assist... simultaneously. Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems. Familiarity with MSP partner...
, or Connectwise) for Windows, MacOS, or ChromeOS. Preferred Qualifications SaaS Administration: Hands-on experience working...
experience Experience with Managed Service Providers and/or ConnectWise is a major plus ATTRIBUTES A demonstrated client...
) Maintain accurate documentation by updating contacts and tags in ConnectWise and ensuring ITGlue reflects the full IT stack... consistently, updating Rocket Lane, Connectwise and ITGlue at least every 2 days. Support onsite techs for Network Connect clients...