. ConnectWise Manage or experience working in a managed service provider environment. QUALIFICATIONS CCNA certification OR 5...
configuration workflows. Proficiency with CRM systems (i.e. ConnectWise) and Microsoft Office Suite. Excellent relationship...
, upcoming changes, and scheduled outages Document your work clearly in ConnectWise and IT Glue Mentor Tier 1 technicians...
is used. Preferred Experience: Experience with ConnectWise Relevant certifications (e.g., CompTIA Server+, Microsoft...
platforms such as Kaseya, ConnectWise, or comparable solutions . Experience with PSA and ticketing systems such as Autotask..., ConnectWise, or similar platforms . Experience designing and implementing infrastructure solutions for small and midsize...
sales Sales training Familiarity with ConnectWise, Salesforce, and HubSpot Job Benefits Medical Insurance Dental...
Maintain accurate ticket records using service management software (e.g., ConnectWise Manage) Troubleshoot and resolve...
accurate ticket records using service management software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client.... Efficent in Connectwise and know and understands Datto RMM Experience supporting Microsoft environments, including Windows...
to customers. The role manages work through ConnectWise and other designated systems and ensures fulfillment-related tasks... systems such as ServiceNow, ConnectWise, Autotask, Jira, or similar platforms?...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...