ticketing system (ConnectWise, ServiceNow, ServiceDesk or others). Knowledge of network security principles and best practices...
,Alert, Connectwise, and Cisco WebEx Leads the development of training programs including User Guides, Reference Guides...
-related content in ConnectWise; ensuring that all tickets and SLAs are met. Establish and sustain a Lifecycle system... Previous experience as a vCIO, Advisor, or a client facing strategic role ConnectWise Manage/Automate Experience Liongard...
of incident progress and notifying them of impending changes or agreed outages Enter all work as service tickets into ConnectWise... Work through a daily schedule in ConnectWise, entering all time and expenses QUALIFICATIONS Administration of Windows...
or relevant field Experience with ConnectWise family of products or similar service management system is preferred Familiarity...
ConnectWise experience preferred Experience supporting medical clients, EMR, and HIPAA understanding preferred Perks...
within ConnectWise. Assist in deployments, configurations, M&A and other branch-onsite projects. Assists in the testing, configurations...
with experience in data entry required ConnectWise experience or experience within the IT field a plus Previous office coordination...
ticketing system (ConnectWise) Maximize billable status for work performed Other duties as assigned Requirements...
ticketing system (ConnectWise) Maximize billable status for work performed Other duties as assigned Requirements...