Desktop Support
ConnectWise Remote Support Software Experience using CyberArk Workforce Password Management Software Experience troubleshooting...
ConnectWise Remote Support Software Experience using CyberArk Workforce Password Management Software Experience troubleshooting...
professional services automation tool (ConnectWise, HaloPSA, etc.). Experience with IT Glue or a similar documentation platform...
, Connectwise, Mobile device management, and Secure web gateway including any other current/future technology that may be considered...
management platforms (ConnectWise experience preferred). Strong proficiency in Microsoft Office Suite, particularly Teams...
support tools and remote desktop protocols Tools & Systems (Preferred): PSA/Ticketing systems (Autotask, ConnectWise...
point of contact for all IT-related matters at these locations, managing a ticketing board in ConnectWise and partnering... Monitor and update tickets in ConnectWise or other PSA systems Document resolutions, time spent, and follow-ups Escalate...
requests in a fast-paced environment. Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar...
, presentation, and consultative selling skills Experience working with CRM tools (e.g., HubSpot, ConnectWise, or similar) Self...
such as ConnectWise PSA, RMM solutions, KB management, and their integrations. The Business Systems Engineer is expected to be comfortable... clients. Responsibilities Perform day-to-day management of ConnectWise PSA and other service management platforms...
to fuel ongoing growth. Leverage CRM Tools: Utilize HubSpot & ConnectWise PSA/CPQ to manage pipeline, build accurate quotes... (BC/DR), or Cybersecurity. Hands-on experience with ConnectWise PSA and CPQ tools and experience managing pipeline...