Help Desk Specialist I (Full Time)
and laptop to our network Able to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training...
and laptop to our network Able to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training...
engineering initiatives, from planning through implementation - Monitor and maintain client systems using ConnectWise...+ years of experience in IT support, with at least 1 year at Tier 2 or higher - Proven experience with ConnectWise or similar...
Manage Agreements (Connectwise PSA software) - create, update, remove, maintain MSA reconciliation & billing SOPs Key...
., Connectwise, Kaseya, Datto, Sophos,) to review opportunities, pipeline, and performance. Manage vendor relationships, negotiate...
experience. Experience with the following systems is a plus: ConnectWise Manage PSA ConnectWise Automate RMM Cisco Meraki...
and Administration: Knowledgeable in Windows 11, Dell laptops, ConnectWise, and PowerShell. Cybersecurity administration: Familiarity...
are a plus Experience with Connectwise, Hubspot, Zoominfo Master's or MBA a plus Benefits and Perks Medical, Dental and Vision...
Office Suite, Connectwise, Costguard, Google apps and help desk support software will further enhance your effectiveness...
. Relative industry certifications including Microsoft, CompTIA, etc. Familiarity with ConnectWise or similar ticketing system...
, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP...