Help Desk Technician - Tier 2 (MSP)
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
Project. Familiarity with ConnectWise Manage at an intermediate to advanced level is also required. These skills...
, backup/replication, cloud, virtualization Familiarity with MSP tools (e.g., IT Glue, ConnectWise) and best practices...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
teams and key vendors (e.g., Connectwise, Kaseya, Datto, Sophos,) to review opportunities, pipeline, and performance...
within ConnectWise and IT Glue. Enhance customer satisfaction through high‑quality service and support. Ensure compliance.... Prior experience with ConnectWise is a plus. Experience with: Windows Server (2012+) / Active Directory Windows 10...
: Utilize ITSM systems (ConnectWise, ServiceNow, Jira Service Management) to log, track, and resolve incidents. Manage tickets...
environment, particularly utilizing the ConnectWise suite of products Scripting / Automation Framework knowledge: PowerShell...
ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...