to ConnectWise, Kaseya, IT Glue, variety of backup and security solutions. High attention to detail and a commitment to quality...
's communication policy.’ Time Entry and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise..., and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end...
to dive deeper. · Administrative Tasks: Enter time and expenses in ConnectWise PSA, attend scheduled meetings, and complete...
support related position · ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge...
operating systems and Microsoft Office 365 applications Proficiency with ticketing systems (e.g., ConnectWise, ServiceNow, Jira...
and basic Linux server support Troubleshoot and upgrade Microsoft SQL databases Manage IT ticketing system (ConnectWise... (Not Required, but a Plus!) Hands-on experience with ConnectWise or similar IT ticketing systems Experience in an MSP (Managed Services Provider) or IT...
updates Produce Centre Sales Quotes in Sell and create Opportunities in Manage for Account Executive Utilize ConnectWise... in computer systems (Microsoft Office, Internet, CRM) required. Prefer ConnectWise Manage and Sell experience for quoting...
management, Server upgrades, MS Exchange support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ...
issues Familiarity with remote desktop applications and help desk software (e.g., ConnectWise, Fresh Service) Knowledge...
Directory and Exchange administration 2+ years of experience in ITSM ticketing systems such as ConnectWise At least two...