across Smartsheet, ConnectWise, and document repositories, as well as resource coordination and scheduling Coordinate and track non...
input Schedule internal and field technical resources on the Connectwise dispatch portal Monitor resource schedules... to Management Responsible for entering time in ConnectWise as it occurs Understand processes in ConnectWise by completing assigned...
across Smartsheet, ConnectWise, and document repositories, as well as resource coordination and scheduling Coordinate and track non...
change management processes. Manage assigned projects in ConnectWise Manage, ensuring accurate task updates, time entry...-V o Firewalls, switches, VLANs, routing, and VPNs o Microsoft Office Suite (Word, Excel, Outlook) Proficiency using ConnectWise...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
(VPNs, firewalls, switching) Manage endpoints using RMM tools (patching, monitoring, AV) Work within ConnectWise (Manage... Qualifications Experience with ConnectWise (Manage and/or Automate) Familiarity with: Microsoft 365 administration Endpoint...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
such as ConnectWise Manage and RMM platforms Familiarity with reporting tools such as Power BI Industry certifications (Microsoft...
with ConnectWise family of products or similar service management system is preferred Familiarity with technology, specifically...
platforms (ConnectWise, Avik, Huntress, etc.) Excellent written and verbal English communication Ability to work...