and resolution Follow ConnectWise processes, including scheduling, ticket management, project tracking, and time/expense entry... Complete required ConnectWise training Stay current with emerging technologies and industry best practices...
Become a client whisperer - answer calls, create tickets in ConnectWise, and be the first line of defense for all things tech-related...
coordination, dispatcher, or client support role Familiarity with service ticketing platforms (like ConnectWise, Autotask, Zendesk...
documentation, and routing of incoming and outgoing FedEx shipments. Support procurement workflow in ConnectWise..., PowerPoint) and service or procurement management systems (e.g., ConnectWise, EZO, etc.). Analytical and problem-solving...
management, Server upgrades, MS Exchange support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ...
into Connectwise. The position will coordinate the flow of information between customers and service staff in order to facilitate the... under pressure and meet deadlines Experience with Connectwise a plus Must pass pre-employment background check and drug test...
, coordination, or customer service roles (IT industry preferred). Familiarity with service ticketing systems (like ConnectWise...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
management, Server upgrades, MS Exchange support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ...
hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns...