project documentation. Create and update project phases, project tickets, and service tickets within ConnectWise... records, and update ConnectWise or other internal systems as required. Pull, stage, pick, and ship parts for technicians...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, NinjaOne, ConnectWise...
, ConnectWise, or another ticketing system is a plus Certifications CompTIA A+, ITIL Foundation, or other relevant...
to customers. The role manages work through ConnectWise and other designated systems and ensures fulfillment-related tasks... systems such as ServiceNow, ConnectWise, Autotask, Jira, or similar platforms?...
preferred) Experience managing multi-client IT portfolios Familiarity with RMM and PSA platforms (e.g., ConnectWise...
, such as MCSA, VCP, or CCNA, are preferred. Familiarity with ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and advanced...
, such as MCSA, VCP, or CCNA, are preferred. Familiarity with ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and advanced...
, such as MCSA, VCP, or CCNA, are preferred. Familiarity with ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and advanced...
, such as MCSA, VCP, or CCNA, are preferred. Familiarity with ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and advanced...
: Experience in MSP, IT consulting, or professional services environments Familiarity with ConnectWise or similar PSA tools...