tools (e.g., ConnectWise, Datto, NinjaOne, or Atera) for monitoring and documentation. Assist with onboarding... (ConnectWise, Datto, NinjaOne, etc.). Excellent problem-solving, documentation, and customer service skills. Experience...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
(e.g., ConnectWise, Autotask, or similar). Knowledge of cloud solutions (Azure, M365, backup systems...
in a fast-paced environment Preferred / Nice-to-Have Skills Experience with RMM tools (e.g., ConnectWise, Datto, NinjaOne...
to: Ensure the correct setup of project tickets and hours budgets in ConnectWise, Efficiently manage project budgets, expenses... (Microsoft 365) and SmartSheet for the creation and customization of deliverables and project plans. Familiar with ConnectWise...
in to Connectwise. The position will coordinate the flow of information between customers and service staff in order to facilitate the... under pressure and meet deadlines Experience with Connectwise a plus Must pass pre-employment background check and drug test...
(e.g., ConnectWise, Autotask) Work within multi-tenant environments, supporting multiple clients simultaneously Escalate... support environments Experience with PSA tools (ConnectWise, Autotask or similar) Experience with RMM tools (remote...