Help Desk Technician - Tier I
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
Tools Working familiarity with PSA or project management platforms (AutoTask, Moovila, ConnectWise, ServiceNow, MS Project...
through programming or custom workflows Comfort with PSA tools such as ConnectWise, Autotask, Halo, or similar Fluent in RMM... – You Might Also Have Familiarity with ConnectWise PSA, Datto RMM, PIA, Thread, ChatGPT, Claude, or related AI platforms A background in cybersecurity...
to fuel ongoing growth. Leverage CRM Tools: Utilize HubSpot & ConnectWise PSA/CPQ to manage pipeline, build accurate quotes... (BC/DR), or Cybersecurity. Hands-on experience with ConnectWise PSA and CPQ tools and experience managing pipeline...
standards is a plus Experience with ConnectWise Manage or similar platforms is a plus Disclaimer: Blueport, Inc...
troubleshooting Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage... ConnectWise Automate IT Glue Sophos suite of solutions This is a full-time, salaried position. Salary commensurate...
integrations Familiarity with tools such as ConnectWise, BrightGauge, MyITProcess, Scalepad Experience working with private...
., ConnectWise, Autotask) is a plus Strong analytical, organizational, and problem-solving skills Excellent communication...
and sound judgment. Experience with ConnectWise or similar ticketing system preferred. We may use artificial intelligence...