Operations Administrator - IT Support Company
well with the team when needed Nice To Have: Experience with Connectwise, ConnectBooster, Microsoft licensing MSP...
well with the team when needed Nice To Have: Experience with Connectwise, ConnectBooster, Microsoft licensing MSP...
, or inventory management software system is required Working knowledge of Microsoft Office;experience with ConnectWise or similar...
and resource assignment software system is required Working knowledge of Microsoft Office;experience with ConnectWise...
., Connectwise, Kaseya, Datto, Sophos,) to review opportunities, pipeline, and performance. Manage vendor relationships, negotiate...
of support One or more years of process improvement a plus Familiarity with help desk management systems such as ConnectWise...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...
is required Working knowledge of Microsoft Office;experience with ConnectWise a plus Strong understanding of field services...
ConnectWise suite (Automate, Connect, Manage, etc.) Security solutions including SIEM/SOC and XDR Application support...
productivity. Support Ticket Management: Resolve and document support tickets efficiently using ConnectWise, handling support... systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred;familiarity with troubleshooting...
in a business setting Experience working within a ticketing system (i.e., ConnectWise) Bonus points if you have any of the...