Program Director Intern
operations, or IT support environments. Experience with tools such as ServiceNow, Jira, or ConnectWise. Basic knowledge...
operations, or IT support environments. Experience with tools such as ServiceNow, Jira, or ConnectWise. Basic knowledge...
, and project impacts Record daily time entries, expenses, and work notes in ConnectWise Send weekly client-facing project... of experience (preferred) Certifications such as MCSA, VCP, CCNA are a plus. Experience with platforms like ConnectWise...
providers. Familiarity with platforms common in the IT channel: ConnectWise, Autotask, HubSpot, ServiceNow, Salesforce...
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
, or professional services environments Familiarity with ConnectWise or similar PSA tools In addition to the above qualifications...
Team to identify recurring issues. Track service requests using ConnectWise Manage Ensure all work is logged... with remote supports tools (e.g., ConnectWise) Restaurant or hospitality experience...
to ticketing systems (e.g., ServiceNow, Freshservice, ConnectWise, Zendesk). Prior experience in an automotive dealership...
point of contact for all IT-related matters at these locations, managing a ticketing board in ConnectWise and partnering... Monitor and update tickets in ConnectWise or other PSA systems Document resolutions, time spent, and follow-ups Escalate...
o ConnectWise PSA software/ AutoTask PSA o Wireless Technologies o Experience with advanced troubleshooting server issues...