and knowledge of ticketing systems like Autotask or ConnectWise are beneficial. Leadership, project management, and documentation...
relationships. Experience with ticketing systems;prior experience with ConnectWise is a plus. Hybrid work schedule: Optional...
(Preferred) Mac, ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus...
and projects Enter all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed... years (Preferred) Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training...
such as Autotask or Connectwise. provided exceptional customer service and technical expertise on inbound calls and tickets generated...
-management abilities. Familiarity with IT service delivery tools (e.g., PSA systems like ConnectWise or Autotask). Exceptional...
in customers Full Quote cycle using ConnectWise Sell Work with customers and support to answer client questions. QuickBooks AR... that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise...
Experience working with a ticketing system (ServiceNow / Remedy / ConnectWise) Microsoft Intune experience desired...
and laptop to our network Able to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training...
engineering initiatives, from planning through implementation - Monitor and maintain client systems using ConnectWise...+ years of experience in IT support, with at least 1 year at Tier 2 or higher - Proven experience with ConnectWise or similar...