. Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
. Experience with PSA, RMM, documentation, and project tools such as ConnectWise, HaloPSA, N-able, Hudu, IT Glue, Microsoft Planner...
, addressing complex problems through various communication channels, including telephone, email, WhatsApp, FaceTime, ConnectWise...
. Responsibilities: Maintain accurate inventory records and real-time data integrity within ConnectWise PSA or similar inventory... with ConnectWise PSA or similar ERP/inventory management systems strongly preferred. Familiarity with FedEx shipping systems and LTL...
: Expert in multiple specialties (Server, Storage, VDI, AD, DNS) ConnectWise, Automate and Auvik experience a plus Extremely...
, and technician skill set Schedule Technicians: Manage technician calendars in ConnectWise Manage, scheduling remote and onsite... with ConnectWise Manage or similar PSA/ticketing systems (Autotask, Halo, ServiceNow) Strong understanding of IT service...
sales Sales training Familiarity with ConnectWise, Salesforce, and HubSpot Job Benefits Medical insurance Vision...
ConnectWise Remote Support Software Experience using CyberArk Workforce Password Management Software Experience troubleshooting...
requests in a fast-paced environment. Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar...