Senior Accountant
consulting services industry and/or MSP/IT service industry a plus Experience with ConnectWise CRM...
consulting services industry and/or MSP/IT service industry a plus Experience with ConnectWise CRM...
, managing a ticketing board in ConnectWise and partnering with In-Telecom Remote Support for escalations. This is a salaried... Ticket Management Monitor and update tickets in ConnectWise or other PSA systems Document resolutions, time spent...
, managing a ticketing board in ConnectWise and partnering with In-Telecom Remote Support for escalations. This is a salaried... Ticket Management Monitor and update tickets in ConnectWise or other PSA systems Document resolutions, time spent...
organizational and time management skills Strong customer service skills Required experience with the following: ConnectWise...
solutions are highly desirable. Knowledge of MSP tools - ConnectWise Office365 / M365 Azure / AWS Datto Must be comfortable...
-related matters at these locations, managing a ticketing board in ConnectWise and partnering with In-Telecom Remote Support... Process and Coordination Ticket Management Monitor and update tickets in ConnectWise or other PSA systems Document...
specific experience strongly desired ConnectWise experience is preferred Project Management (PMP) certification is preferred...
: Take full ownership of remote troubleshooting, maintenance, and repair of POS and payment systems. Use ConnectWise Manage... and ConnectWise Control RMM to log, track, and resolve issues. Ensure customers receive timely and accurate support to minimize...
recurring issues. Track service requests using ConnectWise Manage Ensure all work is logged with detailed notes, resolutions... supports tools (e.g., ConnectWise) Restaurant or hospitality experience...
specific experience strongly desired ConnectWise experience is preferred Project Management (PMP) certification is preferred...