;ConnectWise or similar acceptable with willingness to learn Autotask quickly). 2–4+ years in IT services, MSP, or technical...
Technology related field is preferred Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Ability...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
, or common SMB IT infrastructure preferred. Experience with ConnectWise Manage or similar PSA platforms preferred. PMP, CSM...
Experience with ticketing systems such as ConnectWise or Autotask Client-Facing Skills Strong verbal communication...
in ticketing systems;ConnectWise a plus. Desire Qualifications/Skills: Strong commitment to delivering high-quality technical...
Certifications (AZ-104, AZ-305, MD-102, etc.) CCNA/CCNP, VCP, ITIL Experience with Autopilot, Intune, automation, or ConnectWise...
and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include...
experience desired, not required. Familiar with Enterprise IT best practices preferred. Experience with ConnectWise...
teams and key vendors (e.g., Connectwise, Kaseya, Datto, Sophos,) to review opportunities, pipeline, and performance...