Sr. Systems Administrator
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
service tickets. System documentation maintenance and review in ConnectWise & IT Glue. Communication with customers... ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work...
requests through the ConnectWise ticketing system. Utilize AI tools (e.g., GitHub Copilot, Claude, ChatGPT) to accelerate...
preferred Proven ability to generate new business and build pipeline independently CRM experience required;ConnectWise...
preferred Proven ability to generate new business and build pipeline independently CRM experience required;ConnectWise...
include Microsoft 365, Azure, AWS, GCP, Salesforce, ServiceNow, HubSpot, ConnectWise, Autotask, Clio, ERP platforms...
purposes of automation, such as through PowerShell, batch files, VBScript Knowledge of RMM products such as ConnectWise...
tools, ConnectWise and HubSpot a plus. Willingness to travel within the DMV. What We Offer: $55-65k base salary...
, and resource assignments accurate in ConnectWise or other project management systems. Communicate scheduling conflicts, resource... Excel and ConnectWise to track and analyze project financials, including budget variances, resource allocation, cost...
(ServiceNow, Jira Service Management, Freshservice, Zendesk, Autotask, Connectwise or similar) and an understanding of SLAs...