core operational platforms (e.g., ConnectWise, IT Glue, Kaseya) to drive effective service delivery, documentation quality... scenarios. Experience leveraging and optimizing service delivery platforms (e.g., ConnectWise, IT Glue, Kaseya) to improve...
, and endpoint imaging. Platform Familiarity: Exposure to ITSM platforms (such as ConnectWise) and documentation tools (like ITGlue...
Collaborative and positive mindset Organized, analytical and thorough is a must Proficient in Salesforce and Connectwise...
environment, particularly utilizing the ConnectWise suite of products Scripting / Automation Framework knowledge: PowerShell...
and end users Familiarity with Managed Service Provider (MSP) software tools such as HaloPSA, ConnectWise...
such as ConnectWise, NinjaOne, SkyKick, or similar platforms. Security and Ecosystem Exposure Experience with email security, backup...
environment, particularly utilizing the ConnectWise suite of products Scripting / Automation Framework knowledge: PowerShell...
with PSA/RMM platforms such as ConnectWise, Autotask, Kaseya, or NinjaOne Excellent communication, organization, and client...
with ConnectWise PSA or similar PSA platform. Relevant exposure to the IT services industry. Bachelor's degree in a related field...
, and/or similar platforms Basic to intermediate Linux knowledge preferred Experience with ConnectWise tools, including ConnectWise...