, troubleshooting steps and client interactions in the ConnectWise ticketing system. Skills/Must have: Proven experience...
+, or equivalent) Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR...
., ConnectWise, Datto, Atera) Experience with Azure, Intune, or MDM solutions CompTIA A+/Network+ or Microsoft certifications...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
processes, maintain tickets in ConnectWise, and stay current with industry trends. Preferred Experience & Skills: 7+ years...
continuity of A/V field teams by providing the necessary technical leadership. Understand processes in ConnectWise Manage... by completing assigned training materials and blueprints on the ConnectWise University Validate all time and expenses through...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
) are a plus. ConnectWise experience is a plus....
qualifications: · A+ Technical Certification or equivalent experience required · Experience with ConnectWise suite of management...
, communications, and resolutions within ConnectWise. Provide Support: Offer timely and helpful support related to security inquiries...