: Experience working within a Managed Service Provider environment, particularly with ConnectWise or similar service-management...
invoicing in ConnectWise across projects, product sales, billable hours, and monthly recurring revenue on weekly and monthly... monthly cost changes. Set up new ConnectWise agreements and process additions and changes. Drive proactive AR follow-up...
ticketing system (e.g., ConnectWise, Autotask). Collaborate with Tier 3 and project teams for infrastructure upgrades...
in ConnectWise as they occur. Understand processes in ConnectWise by completing assigned training materials and blueprints on the... ConnectWise University. Work through project tickets and phases in ConnectWise as assigned by a Project Manager. Enter...
Exposure to ServiceNow, SysAid, ConnectWise, or similar ITSM tools Experience supporting Microsoft Teams and conference room...
with ConnectWise, NinjaOne, Datto RMM, or similar platforms. Experience with Intune, Autopilot, and endpoint management solutions...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
preferred Experience with MSP tooling — PSA/ticketing, RMM, and multi-tenant platforms (Connectwise and Automate) AWS...
with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds, private equity firms...
with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds, private equity firms...