change management processes. Manage assigned projects in ConnectWise Manage, ensuring accurate task updates, time entry...-V o Firewalls, switches, VLANs, routing, and VPNs o Microsoft Office Suite (Word, Excel, Outlook) Proficiency using ConnectWise...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
(VPNs, firewalls, switching) Manage endpoints using RMM tools (patching, monitoring, AV) Work within ConnectWise (Manage... Qualifications Experience with ConnectWise (Manage and/or Automate) Familiarity with: Microsoft 365 administration Endpoint...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
such as ConnectWise Manage and RMM platforms Familiarity with reporting tools such as Power BI Industry certifications (Microsoft...
with ConnectWise family of products or similar service management system is preferred Familiarity with technology, specifically...
platforms (ConnectWise, Avik, Huntress, etc.) Excellent written and verbal English communication Ability to work...
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
Tools Working familiarity with PSA or project management platforms (AutoTask, Moovila, ConnectWise, ServiceNow, MS Project...