Become a client whisperer - answer calls, create tickets in ConnectWise, and be the first line of defense for all things tech-related...
management, Server upgrades, MS Exchange support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
workflows PSA and RMM tools (ConnectWise, Autotask, Datto, NinjaOne, etc.) What We’re Looking For 3+ years of technical...
into Connectwise. The position will coordinate the flow of information between customers and service staff in order to facilitate the... under pressure and meet deadlines Experience with Connectwise a plus Must pass pre-employment background check and drug test...
, coordination, or customer service roles (IT industry preferred). Familiarity with service ticketing systems (like ConnectWise...
coordination, dispatcher, or client support role Familiarity with service ticketing platforms (like ConnectWise, Autotask, Zendesk...
management, Server upgrades, MS Exchange support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ...
hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns...
with PSA and RMM tools (e.g., ConnectWise, Autotask, Datto, Kaseya). Excellent leadership, coaching, and team-building skills...