with the following: ConnectWise or similar ticket or case management system Microsoft Office applications Kaseya...
fundamentals, and ITIL principles PSA and RMM experience. ConnectWise preferred. Nice to Have Dental or healthcare IT...
within ConnectWise in relation to project timelines. Project Information Review: Reviews all information with key personnel to address...
ConnectWise or a similar quoting system. AV, IT, low-voltage, or technology industry experience is highly preferred.... Responsibilities Prepare accurate B2B quotes, estimates, and proposals. Build and manage quotes using ConnectWise. Review project...
, discreet, and committed to accountability and continuous improvement. MSP and ConnectWise experience strongly preferred...
project documentation. Create and update project phases, project tickets, and service tickets within ConnectWise... records, and update ConnectWise or other internal systems as required. Pull, stage, pick, and ship parts for technicians...
with company security requirements. Use ConnectWise Manage to document, track, and resolve IT service requests and incidents.... Experience with ConnectWise Manage and ConnectWise Automate, including ticket management, remote monitoring and management...
applications. Advanced knowledge of command line. Experience using ticketing systems required, ConnectWise highly preferred...
project documentation. Create and update project phases, project tickets, and service tickets within ConnectWise... records, and update ConnectWise or other internal systems as required. Pull, stage, pick, and ship parts for technicians...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, NinjaOne, ConnectWise...