/manage opportunities in ConnectWise Manage. Assist with opportunity forecasting and renewal tracking. Qualifications... of technical project scopes and BOMs. Excellent communication and customer service skills. Proficiency in ConnectWise Manage...
environments. Queue and Workflow Management Monitor and manage tickets assigned to the SA queue in ConnectWise Manage... across environments. Experience with ticketing systems (ConnectWise preferred). Preferred Certifications and Education CompTIA...
records and activity tracking in systems such as SiteOwl, MyHive, ConnectWise, and Microsoft Field Service For projects...
tools (e.g., ConnectWise, Datto, NinjaOne, or Atera) for monitoring and documentation. Assist with onboarding... (ConnectWise, Datto, NinjaOne, etc.). Excellent problem-solving, documentation, and customer service skills. Experience...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
(e.g., ConnectWise, Autotask, or similar). Knowledge of cloud solutions (Azure, M365, backup systems...
in a fast-paced environment Preferred / Nice-to-Have Skills Experience with RMM tools (e.g., ConnectWise, Datto, NinjaOne...