Msp Service Coordinator
Proficiency with Microsoft 365 applications. Previous experience working for an MSP. Familiarity with ConnectWise Manage...
Proficiency with Microsoft 365 applications. Previous experience working for an MSP. Familiarity with ConnectWise Manage...
What You Bring 1+ year of MSP or comparable help desk experience Experience with a PSA or ticketing system (ConnectWise preferred...
. PREFERRED SKILLS: Experience with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms. Experience...
, and internal teams. Helpful Experience PSA/RMM platforms such as ConnectWise Manage, NinjaOne, or related MSP tooling...
channels Maintain accountability for accurate and timely ConnectWise time and expense entry to support operational..., and executive leadership Experience with ConnectWise or a comparable professional services automation (PSA), service management...
in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, NinjaOne, ConnectWise, Sophos...
and applications used in the organization and the industry: RMM Platform (Kaseya preferred) ConnectWise preferred Windows Server...
and dispatch technical resources using ConnectWise Monitor service boards for new, aging, and at-risk tickets;proactively... experience in a Managed Service Provider (MSP) environment preferred Service Desk experience preferred ConnectWise experience...
organizational and time management skills Strong customer service skills Required experience with the following: ConnectWise...
relationships and clear communication. The IT Deployment Manager uses ConnectWise PSA to manage project plans, documentation... project plans in ConnectWise PSA, customizing templates as needed. Manage all aspects of project delivery, scope, timeline...