Help Desk Engineer
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
with Connectwise RMM/PSA platforms, ScalePad, H umanizeIT, Hudu, and ImmyPot Job Benefits Medical Dental Vision Life 401k...
modeling, and business judgment skills. Experience with CRM and PSA tools such as HubSpot, ConnectWise PSA, or similar...
and applications used in the organization and the industry: RMM Platform (Kaseya preferred) ConnectWise preferred Windows Server...
with ConnectWise suite AI Usage: Familiarity with using AI tools How We Measure Success Timely ticket resolution with clear...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
What You Bring 1+ year of MSP or comparable help desk experience Experience with a PSA or ticketing system (ConnectWise preferred...
, or with RMM/PSA tools such as NinjaOne or ConnectWise. Familiarity with CMDB, IRE (Identification and Reconciliation Engine...
Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Azure and AWS Hyper-V and VMware Cisco, Meraki...
experience, particularly with ConnectWise or similar service-management platforms Significant experience with Microsoft Azure...