Support/use of ConnectWise Manage and ScreenConnect Experience in data and platform migrations;e.g., Email security...
(RMM, PSA platforms like ConnectWise or Autotask). Ability to interpret compliance frameworks (HIPAA, PCI, SOC...
Management are a plus. Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support...
Management are a plus. Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support...
- Corporate Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...
Maintain accurate ticket records using service management software (e.g., ConnectWise Manage) Troubleshoot and resolve complex...
, and outcomes within CRM systems (HubSpot, ConnectWise). Maintain strong CRM hygiene to support reporting, pipeline visibility... with CRM platforms (HubSpot and/or ConnectWise preferred). Familiarity with sales engagement and prospecting tools...
the ConnectWise toolset. Why This Role is Exciting: Every day is different — new sites, new challenges, and new...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...