Field Technician I
the regionBonus Points For:Desktop Support, onsite technical support, or MSP experienceExperience with ConnectWise...
the regionBonus Points For:Desktop Support, onsite technical support, or MSP experienceExperience with ConnectWise...
within ConnectWise in relation to project timelines. Project Information Review: Reviews all information with key personnel to address...
, VPNs) Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar) Experience supporting remote...
). Familiarity with PSA platforms such as ConnectWise Manage, Autotask, HaloPSA, or similar. Excellent organizational...
- answer calls, create tickets in ConnectWise, and be the first line of defense for all things tech-related.Provide lightning...
Knowledge and experience using a ticketing system such as ConnectWise Manage. Knowledge and experience with Layer 1, 2, and 3... a remote monitoring tool such as ConnectWise Automate are a plus. Qualifications: Minimum Qualifications High School...
to support future acquisitions. Current Technology Stack NetSuite Celigo FlexPoint Halo PSA ConnectWise Autotask...
primary point of contact for all IT-related matters at this location, managing a ticketing board in ConnectWise and partnering... Management Monitor and update tickets in ConnectWise or other PSA systems. Document resolutions, time spent, and follow-ups...
) and Remote Desktop Services (RDS). ·Microsoft Azure administration. ·ConnectWise PSA. ·IT Glue or similar documentation...
) MCP, MCSE, CompTIA Sec+, A+, Net+ Platforms/Software: MacOS, SQL, Google Workspace, RMM tools, ConnectWise, Pre & Post...