, ConnectWise, or similar ERP platforms). Outstanding ability to work both independently and within a team environment. Works well...
with Remedy BMC is highly relevant and transferable to ConnectWise PSA.) SLA Management, Reporting & Service Control Monitor... BMC, ConnectWise PSA or similar) Microsoft 365 and SharePoint SAP, Intellidispatch, RDC, Avaya (advantageous) Solid...
appropriately Manage escalations and de-escalations with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya... desktop & server Networking fundamentals Hardware & software troubleshooting Experience with: ConnectWise, Kaseya...
with a Managed Service provider and using the toolsets of an MSP, as listed below, are a major plus. Connectwise ITGlue Kaseya RMM...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... Networking fundamentals Hardware & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow...
with Remedy BMC is highly relevant and transferable to ConnectWise PSA.) SLA Management, Reporting & Service Control Monitor... BMC, ConnectWise PSA or similar) Microsoft 365 and SharePoint SAP, Intellidispatch, RDC, Avaya (advantageous) Solid...
tunnels;SSL VPN Setup ConnectWise PSA software/ AutoTask PSA Wireless Technologies Experience with advanced...
experience with: MSP operations (RMM, ticketing, monitoring) - ConnectWise is preferred Cybersecurity tools and services...
with their goals. Stay ahead of the curve by reviewing new technologies and trends regularly. Use ConnectWise to document work.... Experience with MSP tools like ConnectWise and Kaseya. Excellent problem-solving and diagnostic skills. Strong communication...
, CRM, or ticketing systems (ConnectWise, Autotask, ServiceNow, etc.) Calm, professional demeanor when handling escalations...