with CRMs such as ConnectWise preferred Proven ability to manage data entry tasks quickly and accurately across multiple...
Familiarity with ConnectWise PSA Responsibilities: Answering phone calls Client communication Scheduling onsite visits...
with monitoring platforms (ConnectWise, Avik, Huntress, etc.) Excellent written and verbal English communication Ability to work...
with ConnectWise,Automate or similar products is highly preferred Meets all assigned technical training goals. Compensation...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
, email, and ticketing system (ConnectWise Manage), resolving issues within SLA targets Troubleshoot Across Environments: Diagnose..., and line-of-business applications Manage Tickets Effectively: Document all work thoroughly in ConnectWise, maintain...
. Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
. Experience with PSA, RMM, documentation, and project tools such as ConnectWise, HaloPSA, N-able, Hudu, IT Glue, Microsoft Planner...
, addressing complex problems through various communication channels, including telephone, email, WhatsApp, FaceTime, ConnectWise...