IT Escalation Engineer
. – Experience with ConnectWise and/or Kaseya is a plus. – Aptitude for balancing technical proficiencies with customer service...
. – Experience with ConnectWise and/or Kaseya is a plus. – Aptitude for balancing technical proficiencies with customer service...
. – Managed Service Provider (MSP) experience is preferred. – Experience with ConnectWise is helpful. – Knowledge..., Security, VPN, Citrix, Terminal Services, ConnectWise, MSP, Managed Service Provider, Network, Networking, Support, Technician...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
with the ability to thrive in a fast-paced environment Experience with ConnectWise and managed service providers (highly...
technologies VMware environments Enterprise networking solutions ConnectWise or similar PSA tools Key Skills: Executive...
Skills ITIL Certification Experience with tools such as ServiceNow, ConnectWise, or similar platforms Background...
/Office 365, Azure experience is a plus Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (ConnectWise...
Experience: ConnectWise Manage Monday.com IT Glue This is a full-time, salaried position. Salary commensurate...
(e.g., ConnectWise, Autotask, ServiceNow) and RMM solutions. Knowledge of cybersecurity best practices and compliance... responsibilities in a fast-paced environment. Preferred Experience: Experience with ConnectWise ITIL Foundation or higher...
and ConnectWise, is a plus. Additional Notes A successful candidate will receive a competitive compensation package including...