in ConnectWise Send weekly client-facing project status updates and participate in check-in meetings Engage in team... with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. Strong communication skills...
from remote monitoring tools. · Schedule internal and field technical resources on the ConnectWise dispatch portal · Monitor... within agreed service levels · Enter all work as service tickets into ConnectWise Requirements · Experience with technology...
with CRMs such as ConnectWise preferred Proven ability to manage data entry tasks quickly and accurately across multiple...
, including ConnectWise Automate and Kaseya VSA, along with extensive PSA, Backup, and NOC administration expertise. As a new team...
, including ConnectWise Automate and Kaseya VSA, along with extensive PSA, Backup, and NOC administration expertise. As a new team...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
platforms (e.g., ConnectWise SIEM), including log formats, collection methodologies, data normalization, and content creation...
workflows. The ideal candidate can handle escalations beyond basic helpdesk issues, works efficiently in ConnectWise... technical support for MSP clients across multiple environments Work daily in ConnectWise Manage for ticketing, time entry...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
to dive deeper. · Administrative Tasks: Enter time and expenses in ConnectWise PSA, attend scheduled meetings, and complete...