, with minimal direct customer interaction. Currently, Gainsight is our CS platform, but this may change in the future..., so we are looking for someone with experience in Gainsight as well as other Customer Success technologies. This role is responsible for owning the end-to-end...
, MS Dynamics, SAP, Gainsight). Excellent visual and written communication;comfortable presenting AI strategies to VP...
Genesys platform knowledge is a plus. Technical Skills Proficiency with: CRM platforms (Salesforce, Gainsight...
.io or similar GTM tools (6sense, Gong, Outreach, HubSpot, Gainsight, Amplitude, Mixpanel, Notion, Asana, Klaviyo). Background...
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
. Gainsight and Salesforce experience is a plus. Ability to travel 35+% to customers. Experience with customers in the Federal...
. Drive advanced analytics to deliver executive insights. Lead Gainsight platform optimization including automation... of continuous improvement, innovation, and accountability focused on key business metrics. Experience with Gainsight, Salesforce...
such as Salesforce and Gainsight to monitor customer health, adoption trends, and revenue impact, enabling data-driven decision-making... for customer success and long-term relationship building. Leverage tools daily (such as Gainsight, Gong, and Claude) to generate...
. Proficiency in Microsoft and Google Suite of products. Experience with AI/ML-driven Customer Success platforms (e.g., Gainsight...
. Exceptional relationship-building skills. Strong understanding of Microsoft Office Suite. CRM expertise (Gainsight preferred...