processes -Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage...
Salesforce, Gainsight, Clarizen, custom-built applications, and the broader licensing and provisioning ecosystem. In this role...
processes -Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage...
. Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health...
propensity models, and predictive retention forecasts. Familiarity with customer‑centric platforms (e.g., Gainsight) and CRM...
with their customers Qualifications 15+ years experience preferred Bachelor's Degree preferred Expert in using Gainsight and its... capabilities, including Customer Health Scoring, SkillJar, Gainsight University, and Gainsight Success Plans to unify the CSM...
, supply chain risk, or compliance technology preferred. Hands-on experience with Customer Success platforms like Gainsight...
Salesforce Flows, CPQ, and integrated tools such as Clari, 6sense, DealHub, Gainsight, Mulesoft, and Sweep.io. Data Integrity...-code automation). Familiarity with GTM tools such as Clari, 6sense, DealHub, Gainsight, Mulesoft, and NetSuite...
with automation and engagement tools (e.g., Gainsight, Outreach, Pardot, Marketo, or similar) A customer-first mindset and passion...
and expansion. Strong analytical acumen and comfort with lifecycle analytics tools (Iterable, Gainsight, Salesforce, Tableau...