, facilitation, and executive presentation skills. High technical aptitude and familiarity with Salesforce, Gainsight, or other CSM...
: Gainsight, ChurnZero) and Professional Services Automation tool (ex: Certinia, Rocketlane...
delivery quality. Travel up to 30% for customer on-site needs. Monitor account health and success metrics in Gainsight...
(Planhat, GuideCX, Gainsight, or similar) Familiarity with data transformation and migration tools (Rubie, ETL platforms...
, action items, decisions, and upcoming milestones using Gainsight and Salesforce Lead recurring check-in calls with district...
in a SaaS or service‑driven environment Experience with Customer Success Platforms such as PlanHat, ChurnZero, Gainsight...
delivery quality. Travel up to 30% for customer on-site needs. Monitor account health and success metrics in Gainsight...
specifically for construction or enterprise software. Advanced proficiency in SalesForce and/or Gainsight for tracking customer...
playbooks. Familiarity with customer success platforms and analytics tools (e.g., Gainsight). About Infor Infor...
, support, or product integration. Familiarity with customer success platforms and analytics tools (e.g., Gainsight...