Customer Operations, Strategic Planning
propensity models, and predictive retention forecasts. Familiarity with customer‑centric platforms (e.g., Gainsight) and CRM...
propensity models, and predictive retention forecasts. Familiarity with customer‑centric platforms (e.g., Gainsight) and CRM...
, supply chain risk, or compliance technology preferred. Hands-on experience with Customer Success platforms like Gainsight...
. Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health...
Salesforce Flows, CPQ, and integrated tools such as Clari, 6sense, DealHub, Gainsight, Mulesoft, and Sweep.io. Data Integrity...-code automation). Familiarity with GTM tools such as Clari, 6sense, DealHub, Gainsight, Mulesoft, and NetSuite...
with automation and engagement tools (e.g., Gainsight, Outreach, Pardot, Marketo, or similar) A customer-first mindset and passion...
and expansion. Strong analytical acumen and comfort with lifecycle analytics tools (Iterable, Gainsight, Salesforce, Tableau...
-to-market strategies. Tool and Process Optimization: Use data and tools (e.g., Gainsight, Tableau) to make informed strategic.... Expertise with Customer Success platforms (e.g., Gainsight), CRM tools and data-driven decision-making. Bachelor's degree...
and GTM systems(Salesforce, Gainsight, Clari, etc.) Strong communication and influencing skills, with a track record...
, and/or technology consulting is a plus Experience with customer management platforms (Salesforce, Gainsight, etc), and/or energy...
all significant client interactions, discussions, and resolutions in our CRM system (e.g., Gainsight/Salesforce). About the team...