Contact Center DevOps Engineer
-on expertise in omnichannel Contact Center platforms (Genesys, NICE, Verint, Cisco) and IVR systems. Solid understanding of SIP...
-on expertise in omnichannel Contact Center platforms (Genesys, NICE, Verint, Cisco) and IVR systems. Solid understanding of SIP...
and services. Working knowledge of Workstation, Verint, and FDR systems. All internal employees... in complaint resolution management and/or Fair Lending compliance Strong working knowledge of Workstation, Verint, and FDR...
camera, dsc, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms, securos, Electrical wiring...
management software expertise is highly preferred (Aspect, Verint, IEX) The base pay range for this role...
in QA tools and software (CXOne, Verint) and strong knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint...
interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration...
, omnicast, synergis, hd camera, video management, ip video, access camera, dsc, siveillance, verint, powerseries, powerg...
in QA tools and software (CXOne, Verint) and strong knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint...
(Required). Experience with WFM tools/platforms (e.g., Aspect, NICE, Genesys, Verint). What you will gain: Strategic Leadership...
and optimize staffing and performance. Proficiency in workforce management software (e.g. Talkdesk, Verint, or similar platforms...