field Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass... with Lenel, Axis, Software House, Verint training certifications highly desired but not required Training and Certifications...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
What you bring Minimum of two years of call center experience Experience with call center tools such as Amazon, Verint, CMS...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
. Strong troubleshooting background in contact center technologies, including Verint and Alvaria. Hands-on experience..., Avaya, Verint, NICE, Aspect). 4+ year of hands-on Linux OS experience (RHEL 7+ preferred) with detailed knowledge...
-functional teams Proficiency with workforce management software (e.g., Calabrio, NICE IEX, Verint, Aspect) Lean Six Sigma Black...
and optimize staffing and performance Proficiency in workforce management software (e.g. Teleopti, Verint, or similar platforms...
strategies. • Develop and improve dashboards and data visualizations using Power BI, Verint, Excel, and other tools, including...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
field Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass... with Lenel, Axis, Software House, Verint training certifications highly desired but not required Training and Certifications...