Sr. Software Engineer (Contact Center Platforms) (Hybrid/Onsite)
Genesys , Nice, or other contact center technologies would be preferred. Experience with or knowledge of the NICE/Verint...
Genesys , Nice, or other contact center technologies would be preferred. Experience with or knowledge of the NICE/Verint...
our online interviewing platform/tool, “Verint”. This online interview MUST be completed for prompt consideration of employment...
Service Browser BlueZone (Mainframe/COR) EDGE Excel Google ZAP Avaya cCas Innovis Web Browsers WebView Verint...
OnGuard, Verint, AlertMedia, International SOS and Axis Command Station Preferred: 7-10 years experience with enterprise...-wide security and safety systems, specifically Lenel OnGuard, Verint, AlertMedia, International SOS and Axis Command...
Excel. - Basic understanding of Python or SQL - Preferred experience with Verint Survey and Qualtrics NLP - Familiarity...
management, ip video, access camera, dsc, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms...
of call center dynamics. Proficiency in workforce management tools and software, such as NICE, Verint, or Aspect...
and business organizations with emerging speech analytics data and analysis; Experience with Contact Recording (i.e. Verint...
NPM, Verint Call Recording, Smartguide, Workday. Relationship building is a meaningful aspect of the position... with call center tools such as Genesys Voice Platform, Avaya, Outbound Dialer, Nice WFM, AmplifAI, Verint Call Recording...
involves implementing Verint into Qualtrics and fully enabling the organization with upcoming Generative AI (GAI) capabilities... - Must possess expert level knowledge of MS Excel. - Basic understanding of Python or SQL - Preferred experience with Verint Survey...