, apply today. Contract Duration: 12 Months Required Skills & Experience Workforce management utilizing Verint Desktop analytics Call...) What You Will Be Doing Technical & Platform Expertise: Experience with Alvaria and Verint Workforce Management platforms, including...
and Scheduling teams. Verint Experience required - strong knowledge of scheduling strategies, intraday management, and WFM...
& global contact center. Proficiency in workforce management software (e.g. NICE/IEX, Aspect, Verint, Genesys, Calabrio...
you to advance as your expertise increases. Convergint is proficient with alarms (DMP and ICT) CCTV (AXIS, Milestone, Verint...
, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC...
correlation modeling Preferred Working knowledge of Verint Workforce Management Software About the Team: About Blue Shield...
, Android) Experience integrating WFO platforms (NICE, Verint, Alvaria, etc.) Experience migrating legacy premise Contact...
or advanced degree preferred Proficiency in Excel and SQL;experience with BI and WFM tools (e.g. Verint, NiCE) Strategic...
in digital payments, banking, or credit unions is a strong plus. Mastery of workforce management and forecasting tools (Verint...
) is a plus. Preferred Experience with AutoCAD, Revit, or other CAD platforms. Knowledge of security system platforms like AMAG, Verint...