, optimization, and value realization across platforms including Verint WFM, QM, AQM, Speech and Text Analytics, Performance..., and sustainment expectations across CX performance platforms. Leads the business-side adoption and optimization lifecycle for Verint...
. Summary Provide operational product experience ownership for enterprise Verint Quality Management (QM), Automated Quality... Verint QM, AQM, Speech & Text Analytics, and performance reporting capabilities, or comparable solutions Demonstrated...
familiarity with CCaaS platforms (e.g., Amazon Connect), Workforce Optimization (WFO) suites (e.g., Verint), and analyzing...
. Summary Provide operational product experience ownership for enterprise Verint Quality Management (QM), Automated Quality... Verint QM, AQM, Speech & Text Analytics, and performance reporting capabilities, or comparable solutions Demonstrated...
, optimization, and value realization across platforms including Verint WFM, QM, AQM, Speech and Text Analytics, Performance..., and sustainment expectations across CX performance platforms. Leads the business-side adoption and optimization lifecycle for Verint...
, exacqvision, edvrclient, omnicast, synergis, hd camera, video management, ip video, access camera, dsc, siveillance, verint...
team supports Blue Shield of California with design, development, and management of Verint, Genesys and Avaya platforms... Collaborate with business users, IT teams, and vendors to understand system requirements and business processes related to Verint...
blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint, and March Networks knowledge...
blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint, and March Networks knowledge...
, Verint, and March Networks knowledge preferred Banking experience a plus Valid driver's license Ability to maintain...