Job Description: At Calabrio/Verint, we believe customer engagement is the core of every global brand. Our mission... will be responsible for having a solid knowledge of Verint Product Solutions and applying this knowledge in all aspects of the...
At Calabrio/Verint, we believe customer engagement is the core of every global brand. Our mission is to help... knowledge of Verint Product Solutions and applying this knowledge in all aspects of the job. Principal Duties and Essential...
operations (100+FTEs) Experience with: Workforce management tools (e.g., NICE, Verint, Genesys WFM) Certifications...
, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms, securos, Electrical wiring, avigilon, genetec...
, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms, securos, Electrical wiring, avigilon, genetec...
of Goals and reduce this through influencing change. Full awareness of Operational systems across sites. i.e. WFMS (Verint...
of workforce management tools (e.g., Playvox, NICE, Verint) Proficiency in Excel / Google Sheets;proficiency in ticketing...
, dsc, siveillance,verint,powerseries,powerg, intrusion, network video, xprotect,vms,securos, Electrical wiring, avigilon...
such as Five9, Genesys, Cisco, Avaya or other such software, and Workforce Management system such as IEX, Verint, Calabrio...
environment, managing multiple priorities efficiently Familiarity with contact center tools (e.g., Avaya, Verint, CxOne...