Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
for workforce demand forecasting and capacity planning. - Experience with Workforce Management tools (Genesys, Verint, NICE...
Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
leaders highly preferred. Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar), BI tools...
center reporting system Contact center experience Preferred Qualifications: 1+ years of experience with Verint/Blue...
center reporting system Contact center experience Preferred Qualifications: 1+ years of experience with Verint/Blue...
demand forecasting and capacity planning. - Experience with Workforce Management tools (Genesys, Verint, NICE) and capacity...
demand forecasting and capacity planning. - Experience with Workforce Management tools (Genesys, Verint, NICE) and capacity...
demand forecasting and capacity planning. - Experience with Workforce Management tools (Genesys, Verint, NICE) and capacity...
demand forecasting and capacity planning. - Experience with Workforce Management tools (Genesys, Verint, NICE) and capacity...