, and agent productivity. Integrate VCC with CRM systems (e.g., Salesforce, Zendesk, ServiceNow) and other third-party...
revolutionized. At Zendesk, we don’t watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform... at the intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success...
Job Description Join us at Zendesk! Where we’re redefining what’s possible in customer experience through cutting..., and amplify Zendesk’s impact by aligning our advanced, tech-enabled capabilities to each customer’s unique goals. What You’ll...
. Maintain standard operating procedures, manager guides, and leverage other technologies (e.g., ZenDesk) to provide internal...
. Maintain standard operating procedures, manager guides, and leverage other technologies (e.g., ZenDesk) to provide internal...
with ITSM tools (e.g., ServiceNow, Zendesk) for both ticketing and Knowledge Management functions. Why Join Us? At Virtual...
;strong facilitation and risk/issue management Bonus: CX/Support stack (Zendesk/Salesforce), analytics, contact center/telephony...
tools such as Zendesk or similar ticketing and reporting platforms. Why this role Impact: You'll lead the charge...
. Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.)....
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...