with at least one of the ticketing software ServiceNow, Remedy, Zendesk, or Manage Engine would be a plus. Equal Employment Opportunity...
customer inquiries via phone, social media and through the Zendesk platform. This involves answering questions about products..., or complaints in real-time. Zendesk Ticket Management: Efficiently manage, prioritize, and resolve tickets in Zendesk, ensuring...
and career. Experience with CRMs such as Salesforce and/or Zendesk Experience with managing systems such as Office 365...
experience (negotiable) Familiarity with CRM or ticket management software like Zendesk, Freshdesk, or Jira. Additional...
Success platforms with other applications required (e.g., TalkDesk, Gong, ticketing systems like Zendesk or Freshdesk...
. Experience with Intercom or Zendesk B2B SaaS experience is a plus! A proactive, empathetic approach to customer service...
system tickets (Zendesk), phone calls and emails daily. Apply business reasoning and critical thinking to answering...
communication to achieve effective teamwork and business outcomes. Prior experience with Zendesk, Salesforce, or equivalent...
such as JAMF, Okta, and Zendesk. A willingness to step out of your comfort zone and try new approaches. Bonus...
management tools (e.g., Zendesk, Confluence);Strong project management and prioritization skills in a fast-paced environment...