, and operational forecasting. Bachelor's degree in Business, Operations, Finance, or a related field (MBA is a plus). Why Zendesk.... The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world...
experience (negotiable) Familiarity with CRM or ticket management software like Zendesk, Freshdesk, or Jira. Additional...
service management tools like Zendesk preferred. RESPONSIBILITIES: Understanding IT and business requirements... or higher certification preferred. ServiceNow Certification highly preferred. ZenDesk CSM experience or certifications #LI...
of warranty activity in Zendesk organizational application, including all correspondence with the customer and/or manufacturer...
within Zendesk (ticketing) and Intercom (live chat), or comparable platforms Benefits: Great medical, dental, and vision...
such as Zendesk, Hubspot or similar platforms. Understanding of SaaS platforms and basic technical troubleshooting. Powered...
(i.e. Zendesk, etc). Ability to work independently and collaboratively as needed. Excellent investigative and troubleshooting...
, autonomy Experience in Zendesk, Jira, Asana, Looker or Salesforce a plus Experience in writing internal documentation...
tools (e.g., ServiceNow, Zendesk). Experience troubleshooting common hardware/software and cloud issues. Expertise...
with Zendesk and/or other Help Desk ticketing system. RCM Technologies, (USA) Inc. is an Equal Opportunity Employer M/F/D/V. RCMT...