(Salesforce, Zendesk, Slack, etc.) Data retention policies, OAuth support, and enterprise security features Enable teams...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar Strong project management and leadership skills Excellent... (e.g., Zendesk Admin, Salesforce Administrator, ITIL Foundation) Familiarity with process improvement methodologies (e.g...
CompTIA A+ Certification Experience with ticketing systems such as SolarWinds Service Desk, ServiceNow, Zendesk, or Jira...
in Traumasoft;Discharge Transport requests in naviHealth Radiology ticket management in Zendesk Connects with accepting MedStar...
health. Deliver actionable insights through tools like Power BI, Tableau, and Zendesk Explore to support strategic... solutions within IT service management frameworks. Strong expertise with tools such as Zendesk, Power BI, Tableau, and workflow...
and continuous learning. 6. Tools, Analytics & Optimization Administer knowledge management platforms (e.g., Confluence, Zendesk.... Experience with content governance frameworks and documentation tooling such as Confluence, Zendesk Guide, Intercom Articles...
environments using platforms such as Zendesk, Aircall, or other service tools. Experience working with global teams or distributed...
systems quickly. Experience with customer relationship management and support tools such as HubSpot CRM, Salesforce, Zendesk...
, and special engagements. Manage incidents and requests in an ITSM platform (e.g., Zendesk, ServiceNow), demonstrating...