operations tools such as Zendesk, Oak, etc. Experience you’ll bring: Experience in a fast paced people team environment...
, Zendesk, and other proprietary booking management systems. Identify and promote opportunities for additional services...
, Freewheel or similar system Experience managing a support ticket queue in JIRA, Zendesk, or similar system. Fluency in SQL...
experience Writing with ReadMe Familiarity with Zendesk...
and will become a Zendesk master along the way. You will be laser-focused on ensuring new customers stay with us for a lifetime by helping them...
service issues efficiently using tools like Zendesk. Maintain high levels of customer satisfaction by meeting DIFOT (Delivery...
, Zendesk, and phone. Categorize and prioritize customer inquiries. Write and update support documentation. Escalate complex... or Zendesk or similar tools Experience with Datadog or similar tools Familiarity with APIs, email infrastructure, DNS, HTML...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... our offerings and deepen Zendesk's impact by aligning to our customers’ goals. What You'll Be Doing: Drive top-line revenue...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... our offerings and deepen Zendesk's impact by aligning to our customers’ goals. What You'll Be Doing: Drive top-line revenue...
issues and customer requests. Document any customer escalations in both Zendesk and Shopify with details on issues...