like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL...
management tools such as JIRA, Confluence, Asana, Zendesk etc. Excellent communication and stakeholder management skills...
/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
, Jira, Zendesk… Managing responses, routing tickets appropriately to respective team members in timely fashion. Valuable...
AI solutions with support CRMs such as Zendesk, Gorgias, and Kustomer, including configuring workflows, ticketing logic, and data...
level in Microsoft Excel (i.e. macros and advanced formulas). Exposure/experience with SAP and/or Zendesk Medline...
service desk ticketing system, including but not limited to tasks and projects in Zendesk and/or Jira. Stays current...
. Technologies You'll Use Salesforce, Rocketlane, Catalyst, Zendesk What You'll Do Be a customer program management expert...
order issues Manage un-batchable report and investigate orders Manage ZenDesk Tickets Assist Customer Service... Zendesk Tickets What You Bring To The Role Minimum Requirements: High School or G.E.D. completion Strong verbal...
solutions such as Salesforce or Zendesk to incorporate customer service data into workforce planning strategies Experience...