IT Support Services II-Help Desk
., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
and people;excellent organization, writing, and stakeholder communication. Systems: Familiarity with Rippling, Zendesk...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... our offerings and deepen Zendesk's impact. What You'll Be Doing: Directly drive top-line revenue growth through the acquisition...
such as Autotask PSA, ServiceNow, or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS...
, and order processing Maintaining accurate records of customer interactions using Zendesk Collaborate with team members... and team-oriented mindset Previous customer service experience preferred, but not required Experience with Zendesk or similar...
educational content or contributing to knowledge bases (Zendesk Help Center articles, job aids, short explainer videos, FAQ docs...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...
call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...