-focused attitude with patience and professionalism. Familiarity with chat support software (e.g., Zendesk, Intercom...
to Zendesk inquiries requiring advanced issue resolution and customer support. Develop, update, and maintain training materials... Voyager, Zendesk, or comparable CRM/housing management systems Experience in housing operations, landlord relations...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
: Proficiency in SmartSheets, Excel, Word, ZenDesk, Google Docs, and database systems. Strong organizational skills with a keen...
. Support integration of new entities to Zendesk systems such as Coupa and NetSuite. Project Management & Collaboration Work... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic...
or other MDM 5% Ticketing tools (ServiceNow, Jira, Zendesk, or similar) Daily Responsibilities 100% Hands On The Offer Bonus...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
and accountable for all actions. Familiarity with CRM tools (Salesforce, ChurnZero, Zendesk, etc.). Bonus: Experience with CAD...
Ticketing: Jira Service Desk, ZenDesk, Jira Projects Project Planning: Jira Endpoint Management: JAMF, InTune, ChromeOS...
under pressure. Familiarity with chat support software (e.g., Zendesk Chat, Intercom, LiveChat, Tidio, Crisp). Basic computer...