IT Support Services II-Help Desk
., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
Zendesk ticketing system, and maintains records and related problem documentation. Review, solve and close IT support tickets...
(e.g., Zendesk, Salesforce, Freshdesk). Background in SaaS, marketplace, or partner-led businesses. #LI-Hybrid...
communities strongly preferred. Previous familiarity with CRM or client management systems (e.g., Zendesk, Salesforce...
familiarity with fundamental customer support principles and hands-on experience utilizing Zendesk or other CRM Proven...
(e.g., Zendesk, Salesforce, Freshdesk). Background in SaaS, marketplace, or partner-led businesses. #LI-Hybrid...
with Zendesk, CX chatbot(s), and digital experimentation tooling. We hire talented and passionate people from a variety...
such as Zendesk, Jira, Confluence, Sprinklr, Discord or equivalent. Bachelor’s degree or equivalent experience. Demonstrated...
in the billing queue through Zendesk Recommend and pilot process improvements, playbooks, and automation to continuously...
Management (ITSM) concepts and platforms, preferably Freshworks or similar (ServiceNow, Zendesk, Jira Service Management...