and patch management of voice products. ·Managing Helpdesk Tickets of Telecom related issues using Zendesk. ·Configuring new... ·Ability to document work activities into meaningful incidents or tasks in the Zendesk system. ·Performs all duties...
maintaining ARR of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... trusted relationships, introducing innovative AI and CX solutions, and expanding Zendesk’s footprint within high-value...
under pressure. Familiarity with chat support software (e.g., Zendesk Chat, Intercom, LiveChat, Tidio, Crisp). Basic computer...
environment where processes evolve quickly Experience with Zendesk or other customer support platforms For candidates located...
under pressure. Familiarity with live chat software (e.g., Intercom, Zendesk Chat, Tidio, LiveChat, Crisp, or similar). Basic...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
or similar platforms) Experience managing a support ticket queue in JIRA, Zendesk, or a similar system. The hiring range...
Administration, or related field Experience with customer service software or ticketing systems (e.g., Zendesk, Freshdesk...